May 20, 2022
It’s not uncommon for a “Day Labor” staffing company to run three shifts, 7 days per week. Day labor staffing is a difficult business that requires the utmost efficiency as last-minute and early-morning jobs require qualified workers. Dispatchers have to know who is available and what is required. The dispatcher must know if safety glasses, … Continued
May 16, 2022
We all like to think we provide great customer service. Nothing is more bothersome than feeling that you are not appreciated as a customer, and we certainly would never want any of our clients to feel that way. Yet, as organizations grow, new people join the team. It’s a difficult task to ensure that everyone … Continued
May 5, 2022
Hiring good people for your organization is a challenge, but training is an even greater endeavor. When a new person comes on board they have to learn your culture, processes and procedures, and software. Culture is fairly easy because much of the culture, unlike anything else, can be picked up by osmosis. Everything else has … Continued
April 18, 2022
No one ever buys anything with the intent of using a small percentage of the product. Generally, when one makes a major purchase there is a good amount of research involved and desired features are scrutinized for efficiency and effectiveness. There may be yes/no checklists involved, various conversations with the vendor and many product demonstrations. … Continued
April 6, 2022
Many companies use just a very small percentage of what a product can do. If you are using your staffing software simply as a file cabinet to store resumes or look up phone numbers, you are missing out. Much staffing software today has the potential of being a fully integrated model. We’re not talking about … Continued
March 23, 2022
If you choose to use staffing software to help run your business then you are “automated.” However, automation offers a variety of returns, all based on the software features that are available and the implementation of processes within the organization. New staffing software is exciting, but how come it always looks better and more effective … Continued
March 22, 2022
Great service is one thing but impressive service that goes beyond expectations is quite another. Impressive service can make the difference in securing and cultivating ongoing long-term relationships with our customers. Service must be such that it makes customers anxious to do business with you. You want customers to be so impressed that they walk … Continued
March 15, 2022
For months, this is the moment you have been waiting for. It’s “live day” on the new staffing software! Everyone has been anticipating the big unveiling. You’re nervous. After all, you had a major role in selecting the software. You’re the one that has been telling everyone how great everything is going to be. It … Continued
March 8, 2022
Whatever your business model, you can benefit monetarily by using CRM (Customer Relationship Management Software). This crucial tool allows you to craft a marketing plan that recognizes each customer as an individual with distinct buying habits, needs and appeal. No IT budget can afford not to include CRM. What is Customer Relationship Management Software? But … Continued
February 17, 2022
Everybody loves talking about soaring revenue. Doubling revenue, tripling revenue, and having such and such % better revenue than last year are all nice songs to sing. It sounds great to everyone: prospects enjoy hearing about it, your employees get a sense of pride, and your marketing and salespeople have a field day with it. … Continued
